Terms and Conditions

Effective Date: 4/15/2025

Welcome to Naeven. This website is operated by Naeven, Inc. ("Naeven", "we", or "us"). Naeven provides this website (the "Site"), as well as any content, tools, services, or information provided through it or via email communication (collectively, the "Services"), subject to the terms, conditions, policies, and notices outlined below.

These Terms of Use (the "Terms") represent a legal agreement between you ("you" or "user") and Naeven, Inc. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to all of the Terms, you may not use the Services.

These Terms include this document and our Privacy Policy, which explains how we handle the personal and health information you share with us.

1. Notice of Terms

Please read these Terms carefully. They include important information about the services we provide, potential fees or charges, limitations of liability, dispute resolution through arbitration, and more. We may revise these Terms at any time by updating this page. It’s your responsibility to check back periodically. Continued use of the Site or Services after changes are posted means you accept those changes.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

By using Naeven, you agree not to copy, distribute, resell, or exploit any portion of the Services without express written permission from us. All content submitted through the platform — excluding payment information — may be transmitted over various networks and adjusted to meet technical requirements. Payment details, when applicable, are encrypted during transfer for your protection.

3. Use of Data and Device Information

We collect certain types of technical data from your device — such as your IP address and browser type — to detect fraud, optimize the user experience, and improve site functionality. For more on how we collect and use data, please refer to our Privacy Policy.

4. Submission of Personal and Health Information

When you submit personal or health-related information to us — including through forms, quizzes, or assessments — you are consenting to our use of that data to personalize recommendations and improve your experience. All information is handled in accordance with our Privacy Policy.

5. Accuracy and Timeliness of Information

We do our best to ensure that the information provided on the Site is current, accurate, and helpful — but we cannot guarantee its completeness or reliability. You acknowledge that any reliance on material provided on the Site is at your own risk. We may update content periodically, but we are not obligated to do so.

6. Modifications to Services and Pricing

We reserve the right to change or discontinue the Services (or any part of them), including pricing, at any time without notice. We are not liable to you or any third party for such changes.

7. Payments and Subscriptions

If you make a purchase or subscribe to a paid service, you agree to pay all applicable charges presented to you at the time of checkout, using the payment method you provide. Payments are processed through third-party platforms or financing partners. We reserve the right to correct any pricing or billing errors, even after a charge has been submitted.

8. Billing Inquiries and Refunds

If you believe you’ve been charged in error, please reach out to info@naevenhealth.com within 30 days of the billing date. We will evaluate your request and issue a refund or credit when appropriate, in accordance with applicable laws. Refunds requested after 30 days may not be honored.

9. Indemnification

You agree to indemnify and hold harmless Naeven, its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claims or demands, including reasonable attorneys’ fees, arising out of your violation of these Terms or applicable law, or your infringement of any third party’s rights.

10. Entire Agreement

These Terms of Use, along with our Privacy Policy and any other policies posted on the Site, represent the entire agreement between you and Naeven regarding your use of the Services. They supersede all prior agreements and communications, whether oral or written. Any ambiguity in interpreting these Terms shall not be construed against Naeven as the drafting party.

If you have questions or concerns about these Terms, please reach out to us at:

📩 info@naevenhealth.com